Quick Guide: Screening Process for PreK-12 🤠 (Texas)
Congratulations for passing the interview portion! In order to officially be hired into the HelloSubs PreK-12 substitute pool, you will need to successfully clear the following requirements:
Step 1: Fill out this Reference Contact form. Please provide a minimum of 2 supervisors.
Step 2: Sign HelloSubs Contract and supporting documents (This was sent to you in a separate email through ZohoSign).

Background Checks - Two Required (Steps 4 and 5)
Note, you need TWO SEPERATE fingerprint appointments through Identogo for Background Check 1 (Texas Education Agency) and Background Check 2 (TX Department of Health and Human Services). We advise to schedule your two background checks together ONCE you receive the instructions from the TX Department of Health and Human Services.
Step 4 (Background Check 1): Complete a background check through the Texas Education Agency.
4a. Go to https://uenroll.identogo.com/.
4b. Enter the following service code: 11FJ5N
4c. When prompted, please enter Agency/District ORI Number (under the section Eligibility):
Austin Candidates: TX923315Z
Houston Candidates (Select the district where you anticipate substituting most frequently; you will still be eligible to sub across all districts regardless of your selection):
- North Houston: TX923305Z
- West Houston: TX923309Z
- South Houston: TX923314Z
Dallas-Fort Worth Candidates: TX923313Z
San Antonio Candidates: TX923312Z
4d. After scheduling your appointment, notify your Recruitment Consultant of the appointment date. They will notify you if you passed or failed as soon as we receive the results.
Step 5 (Background Check 2): Complete a background check through the TX Department of Health and Human Services.
5b. This state department will send you instructions on how to complete this background check within the next few business days. Keep an eye out for an email titled "Child Care Regulation Background Check for HelloSubs - Actions You Must Complete".
You can find an in-person notary, or you can also schedule a virtual appointment through Teaching Nomad here. Once a time slot is selected, you will receive a separate email containing the link to your BlueNotary appointment. This link will be sent once we manually set up the appointment in BlueNotary. Please do NOT be in a vehicle when scheduling an online notary appointment.
Step 7: Upload your CPR / First Aid Certification to the Onboarding Portal. If you do not have this completed yet, we recommend the following providers: - Austin Candidates, you can register here.
- Dallas-Fort Worth Candidates, you can register here.
- Houston Candidates, you can register here.
- San Antonio Candidates, you can register here.
Step 8: Complete 8 hours of Pre-Service Training. You can complete this through ChildCareEd.
Once you complete the 8 hours, upload the certificate in pdf format to the Onboarding Portal.
(Step 9: If your current resume does not clearly reflect the total number of years you have worked with children, please submit an updated version to your Recruitment Consultant.)
Upon completion and succession of all screening steps, you will be officially hired and able to take assignments! Disclaimer: Inability to efficiently and competently follow directions can and may result in rejection.
Step 10: AFTER you complete five worked days, email the receipts to support@hellosubs.co. HelloSubs will reimburse up to $150 for your out-of-pocket expenses (pre-service training, CPR, background check).