HelloSubs Privacy Policy

HelloSubs Privacy Policy

HelloSubs Privacy Policy 

Last updated: July 1, 2025 


 HelloSubs is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and handle your personal information when you use our services. It also informs you of your privacy rights under applicable laws, including the Colorado Privacy Act (CPA) and the Texas Data Privacy and Security Act (TDPSA).

By using HelloSubs, you consent to our collection, use, and disclosure of your information as described below. 


 

Interpretation and Definitions 

Interpretation

Words with initial capitalization have defined meanings as set out below. These definitions apply equally whether they appear in singular or plural form. 

Definitions 

  • Account: A unique account created for you to access and use our Service.
  • Affiliate: Any entity that controls, is controlled by, or is under common control with HelloSubs.
  • Application: The HelloSubs software platform (including website and mobile interfaces).
  • Company (also “we,” “us,” or “our”): HelloSubs, 3401 Quebec St. Suite 9150, Denver, CO 80207.
  • Country: United States.
  • Device: Any device that can access the Service, such as a computer, cellphone, or tablet.
  • Personal Data: Information that relates to an identified or identifiable individual.
  • Service: The HelloSubs Application, website, and associated services.
  • Service Provider: Third-party companies or individuals processing data on our behalf.
  • Usage Data: Automatically collected data (e.g., IP address, browser type, pages visited, timestamps, device information).
  • You: The individual accessing or using the Service.

 


 

Collection and Use of Your Personal Data 

We may collect the following categories of Personal Data: 

  • Contact Information: Name, email address, phone number, and address.
  • Professional Information: Resume details, qualifications, application data, interview responses (whether provided to a human recruiter or via AI-assisted interviews).
  • Usage Data: IP address, browser type, device details, pages visited, and timestamps.

Sensitive Personal Data:

We do not collect sensitive personal data (such as race, ethnicity, health status, religious beliefs, or sexual orientation) unless required by law or with your explicit consent. 


 

Cookies and Tracking Technologies 

We use cookies, web beacons, pixels (such as the Meta Pixel), and similar tracking technologies to collect information about your interaction with our Service. This includes information about your browsing behavior, device information, and usage patterns. 

We use this data to: 

  • Analyze Service performance
  • Improve user experience
  • Deliver targeted advertisements on third-party platforms (such as Meta and Google) 

Managing Your Ad Preferences 

You can control how your data is used for online advertising by adjusting your browser settings to block or limit cookies and other tracking technologies.  


 

Use of Your Personal Data 

We may use your Personal Data to: 

  • Provide, operate, and maintain the Service
  • Manage your Account and service registration
  • Communicate with you regarding updates, services, or offers
  • Provide customer support
  • Analyze usage trends to improve our Service
  • Fulfill legal obligations
  • Conduct business transfers (mergers, acquisitions, financing)

Targeted Advertising:

We may use your Personal Data to deliver targeted advertisements on third-party platforms (such as Meta and Google), based on your interactions with our Service.


 

Sharing of Your Personal Data 

We may share your Personal Data: 

  • With Service Providers assisting in Service delivery and analytics
  • During business transfers (e.g., mergers, acquisitions)
  • With Affiliates, under terms consistent with this Privacy Policy
  • With Business Partners for promotions (where applicable and with your consent)
  • With other users, when you voluntarily share information in public areas of the Service
  • With your consent, for any other specified purpose

We Do Not Sell Personal Data:

HelloSubs does not sell your personal data to third parties.


Anonymized Data Usage and Sharing 

We may aggregate and anonymize data from user profiles, interactions with our Application, and responses or outcomes from human or AI-assisted interviews. “Anonymized Data” refers to data that has been stripped of personal identifiers and cannot reasonably be linked back to any individual. 

We may use, share, sell, or otherwise disclose anonymized data for purposes including, but not limited to:

  • Research on education staffing trends
  • Benchmarking reports for schools
  • Market research
  • AI model training and improvement 

Personal identifiers (such as name, email, phone number, and physical address) will never be included in these anonymized data sets. 

Safeguards Against Re-Identification:

We implement technical and organizational safeguards to prevent the re-identification of anonymized data and periodically review these measures for effectiveness.

Opting Out of External Anonymized Data Sharing:

If you prefer not to have your anonymized data included in external research, analytics, or data sharing, you may opt out by contacting us at support@hellosubs.co


 

Your Privacy Rights Under Colorado and Texas Law 

If you reside in Colorado or Texas, you have the following rights regarding your personal data:

  • Right to Access: Request confirmation that we process your personal data and receive a copy of that data.
  • Right to Correction: Request correction of inaccurate personal data.
  • Right to Deletion: Request deletion of your personal data, subject to legal exceptions.
  • Right to Data Portability: Request a portable copy of your personal data.
  • Right to Opt Out:
    • Sale of personal data (we don’t sell)
    • Targeted advertising (you can opt out)
    • Profiling (we don’t engage in profiling with legal effect)

 

How to Exercise Your Rights:

To submit a request or opt out of targeted advertising, email support@hellosubs.co with the subject line “Privacy Rights Request” or “Opt-Out of Targeted Advertising.”

 


 

Appeals Process for Privacy Requests

If we deny your privacy rights request, you have the right to appeal our decision.

To file an appeal, email us at support@hellosubs.co with the subject line “Privacy Rights Appeal.”

We will review and respond within 45 days


 

Retention of Your Personal Data

 We retain your data only as long as necessary for business, legal, or regulatory reasons. Usage Data may be retained for shorter periods unless needed for security or platform improvements. 


 

Transfer and Disclosure of Your Personal Data 

Your data may be transferred and maintained on servers outside your state or country. We use commercially reasonable safeguards during such transfers. 

Geographic Scope:

This Privacy Policy applies to users located in the United States, specifically Colorado, Texas, Pennsylvania, and Georgia. If we expand into new jurisdictions with different privacy laws, we will update this policy accordingly.


 Deletion of Your Personal Data 

You may request deletion of your Personal Data at any time (subject to exceptions for legal, regulatory, or security reasons).

To request deletion, contact support@hellosubs.co


 Security of Your Personal Data

 We use commercially reasonable security measures to protect your data, but no method of electronic transmission or storage is 100% secure.


Children’s Privacy

HelloSubs is intended for users aged 18 and older. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected personal data from anyone under 18, we will promptly delete the information.

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

 Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including when new state privacy laws come into effect.
When we make material changes, we will notify users by posting the updated policy on our website and updating the “Last Updated” date at the top of this page.
We may also provide additional notice within the Service or via email, where appropriate.
All changes become effective upon posting. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. 

Contact Us

For questions or privacy requests:

Email: support@hellosubs.co


Address:
HelloSubs
701 Brazos St. Suite 500
Austin, TX 78701

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